Can we build an AI Agent for a bank in 5 minutes?

Voiceflow · Intermediate ·🤖 AI Agents & Automation ·1y ago

Key Takeaways

The video demonstrates building an AI agent for a bank, Wealth Simple, using Voiceflow in under 5 minutes, showcasing the design, testing, and launch of a chat or voice AI agent.

Full Transcript

Wealth Simple is one of the coolest companies in Canada. It's a startup that is revolutionizing finance and I want to see if I can build an agent for them in 5 minutes or less and actually put it on the site. My timer is going to start when I hit new agent. Here we go. Okay, so new agent. I'm going to call this uh wealth simple. Uh we're going to go ahead and create our project here. While that's going, I need to get the site map. So I uh for our knowledge base I'll say uh give me site map for Okay. So while that's going uh let's get our prompt set up. So I'm going to go into our template here. Uh I'm going to say uh uh make this prompt about uh wealth simple. Uh okay. So, because this is a customer support uh agent, uh this uh agent template, this should work decently well. So, that's going to go ahead and start generating. Okay, while that's happening, let's see what we get from here. Uh where's the site map? Oh boy, I need this for our knowledge base. Uh okay, so once that's done, but we get the hex code, so that's good. So, I'm going to go ahead and design the widget using their brand. So, there's the site map. Once this prompt is done, what's our time at? We're at a minute 20. We're making really good progress here. Almost done. Is there anything else? Oh, I need the wall simple logo. Let's do that while this is while this is going. Uh, let's use this one. Show the quality on that's not great. This one looks good. Okay, let's save that. Okay, the prompt is almost done. I've got the logo done. Okay, this looks good. Let's accept this. We're going to use uh GP40 mini. I'm going to include the uh increase the max tokens. Now, if I had access to Zenesk's like or sorry to well symbols actual Zenesk, we could connect it and it would be able to uh you know create tickets, file tickets, uh you know, automate tickets, hand over to live agents, that whole thing. Uh but because I don't have access to their actual Zenesk, uh I'm not going to be able to. But just yeah, this is an MCP connection. It'd be super simple. Uh you just have to off your Zenesk and you're good to go. In this case, I'm not going to. The only tool it's going to have access to is the uh knowledge base. Speaking of knowledge base, we need to go and get this filled up. So, I'm going to add the uh sitemap. I got to close my preview here. Let's add our data source site map. So, there's the wealth simple uh site map. Okay, there's a ton of stuff here. A lot of this is in French as well. I'm going to go ahead and get rid of probably most of it. I just don't think we have time to index the whole thing. 132. Okay. So, let's go ahead and get those uh importing. This is going to embed them into the knowledge base so I can answer questions based off of, you know, crypto risk disclosure and crypto client relationship disclosure, etc. Okay, cool. So, we see the status. It's flying through those. That's great. While that's going, uh let's quickly preview it. See how it's going. Hi there, Laura customer support. Uh what is uh crypto uh crypto trade on simple? Okay, great. This is working well. Now, let's go ahead and customize our agent. We got a minute 20. Uh, so hopefully our knowledge base is going. I'm going to go into the widget. Uh, let's make uh we can make it popover mode. That actually looks quite nice. Let's see. Popover mode. Let's get rid of voice input uh for the widget. Uh, primary color. We need this from our CHBT. We got a minute left. Primary color, neutral gray. Uh, let's get the uh images in here. Real simple. Well, simple. Uh, did I turn off the banner image? I did. Let's keep that on. Uh, let's say, uh, talk to, uh, wealth simple AI. Uh, cool. Should we add an image? Yeah, let's add an image as well there. That looks [Applause] good. Going down. Privacy. Let's turn off power by voice. This looks pretty good, actually. This is This is starting to look like W simple. Okay, we're over the 5 minutes, but we'll see how fast we can finish this up. Uh, let's test it out really quick. Now, what uh is the commission on trade? Okay, this is looking good. Let's try it out over the phone really quick. So, I'm going to put in my phone number. Oh, I already got it. That's great. Let's try it out. Hi there, this is Laura from Wealth Simple customer support. How can I help you today? Hey, what products does Wealth Simple have? Wealth Simple offers a few main products. Wealth Simple Invest. Okay, it's working over phone. It's working over chat. That's great. Let's quickly get this embedded. I think we're going to be at like 7 minutes potentially. Okay, so I'm going to copy this. So, I'm going to refresh this. Let's get this on here. Get rid of this. Get rid of this. There we go. Talk to Simple AI. Total popover mode, agent complete, chat, voice. We could totally add an MCP connection for Zenesk. We could add in the Zenesk knowledgebased sources, but that was it. That was a sprint. Uh, it looks decent. You know, we could have spent more time. We could have got like a custom font or something, but I'm pretty happy with this. Let's just say one more time, uh, what is, uh, you know, well, simple crypto. It's done. Mission complete. 2 minutes over, but uh we have both voice and chat hooked up. I'm pretty happy with this. Nice. [Music] [Music]

Original Description

Speed build your next AI Agent for free: https://creator.voiceflow.com The fastest way to build, manage, and deploy AI agents. Use Voiceflow to design, test, and launch chat or voice AI agents — together, faster, at scale. Join our Discord community 👾 https://link.voiceflow.com/community Kickstart your next project with our templates 🚀 https://link.voiceflow.com/marketplace-youtube Our Links 🔗 👉 Start building today: https://www.voiceflow.com/?utm_source=youtube&utm_medium=organic 👉 Docs: https://docs.voiceflow.com/ 👉 Subscribe: https://bit.ly/3am22nf 👉 Twitter: https://bit.ly/2xrXZqV 👉 LinkedIn: https://www.linkedin.com/company/voiceflowhq/ 👉 Publication: https://www.voiceflow.com/blog?utm_source=youtube&utm_medium=organic
Watch on YouTube ↗ (saves to browser)
Sign in to unlock AI tutor explanation · ⚡30

Playlist

Uploads from Voiceflow · Voiceflow · 57 of 60

1 The Context Window Paradox with LLMs
The Context Window Paradox with LLMs
Voiceflow
2 Intercom to Voiceflow: why Nick, Head of CX @ Roam made the move #ai #customersupport #chatbot
Intercom to Voiceflow: why Nick, Head of CX @ Roam made the move #ai #customersupport #chatbot
Voiceflow
3 Biggest Challenge with Intercom - why Nick moved to Voiceflow #ai #chatbot #automation #intercom
Biggest Challenge with Intercom - why Nick moved to Voiceflow #ai #chatbot #automation #intercom
Voiceflow
4 Save 30 HOURS a week automating your customer support #ai #customersupport #automation #voiceflow
Save 30 HOURS a week automating your customer support #ai #customersupport #automation #voiceflow
Voiceflow
5 NLUs vs. LLMs - are NLUs dead? #nlu #llm #gpt #ailearning #agent #voiceflow #largelanguagemodels
NLUs vs. LLMs - are NLUs dead? #nlu #llm #gpt #ailearning #agent #voiceflow #largelanguagemodels
Voiceflow
6 Build a GPT4 Vision AI Assistant #business #gptv #gpt4 #ailearning #ai  #developer
Build a GPT4 Vision AI Assistant #business #gptv #gpt4 #ailearning #ai #developer
Voiceflow
7 How does an AI model search through information?
How does an AI model search through information?
Voiceflow
8 Gamechanging Zendesk app that summarizes your tickets #customersupport #ai #zendesk #voiceflow
Gamechanging Zendesk app that summarizes your tickets #customersupport #ai #zendesk #voiceflow
Voiceflow
9 Three reasons why your business shouldn't build a custom LLM
Three reasons why your business shouldn't build a custom LLM
Voiceflow
10 Do we still need Conversation Designers?
Do we still need Conversation Designers?
Voiceflow
11 LLMs have changed Conversation Design forever...  #ai #generativeai
LLMs have changed Conversation Design forever... #ai #generativeai
Voiceflow
12 Conversation Designer or Agent Designer? The Future of AI Automation Design #ai #generativeai
Conversation Designer or Agent Designer? The Future of AI Automation Design #ai #generativeai
Voiceflow
13 What's New in Voiceflow | March Feature Releases
What's New in Voiceflow | March Feature Releases
Voiceflow
14 Voiceflow AI Agency Panel: Start an AI Agency that's Built to Last
Voiceflow AI Agency Panel: Start an AI Agency that's Built to Last
Voiceflow
15 9 Tips for Starting and Scaling Your AI Agency
9 Tips for Starting and Scaling Your AI Agency
Voiceflow
16 What's New in Voiceflow | April Feature Releases
What's New in Voiceflow | April Feature Releases
Voiceflow
17 How to Scale Your AI Agent | Crawl, Walk, Run
How to Scale Your AI Agent | Crawl, Walk, Run
Voiceflow
18 The most important thing Large Language Models can do
The most important thing Large Language Models can do
Voiceflow
19 Three ways to use LLMs in your company
Three ways to use LLMs in your company
Voiceflow
20 5 Conversational AI Frameworks for AI Agents
5 Conversational AI Frameworks for AI Agents
Voiceflow
21 Voiceflow is a Customizable AI Platform
Voiceflow is a Customizable AI Platform
Voiceflow
22 Know your AI Agency Customers
Know your AI Agency Customers
Voiceflow
23 The Future of AI is Custom Interfaces
The Future of AI is Custom Interfaces
Voiceflow
24 The Overnight AI Agency Gambit
The Overnight AI Agency Gambit
Voiceflow
25 Introducing Tabular Data Support | June Feature Releases
Introducing Tabular Data Support | June Feature Releases
Voiceflow
26 Getting Started with Voiceflow APIs
Getting Started with Voiceflow APIs
Voiceflow
27 An AI Coach that Drives Leads and Financial Literacy
An AI Coach that Drives Leads and Financial Literacy
Voiceflow
28 Unlocking LLM Accuracy — Let It Cook!
Unlocking LLM Accuracy — Let It Cook!
Voiceflow
29 Speed Up Your AI Agent — Make Concurrent API Calls!
Speed Up Your AI Agent — Make Concurrent API Calls!
Voiceflow
30 Save Big with Automation — Cutting Costs Effectively
Save Big with Automation — Cutting Costs Effectively
Voiceflow
31 Multimodal Projects, LLM Entity Extraction, Cheaper Tokens, and More!
Multimodal Projects, LLM Entity Extraction, Cheaper Tokens, and More!
Voiceflow
32 Add a phone number to your AI agent on Voiceflow
Add a phone number to your AI agent on Voiceflow
Voiceflow
33 Top 5 Voice AI Agent Best Practices
Top 5 Voice AI Agent Best Practices
Voiceflow
34 Voiceflow 2024 Recap
Voiceflow 2024 Recap
Voiceflow
35 Build Voice AI Agents with no-code in Voiceflow
Build Voice AI Agents with no-code in Voiceflow
Voiceflow
36 [NEW] Structured Prompt Outputs & Variable Pathing
[NEW] Structured Prompt Outputs & Variable Pathing
Voiceflow
37 This AI agency's Project for a Local City Hall Drives over 11,000 Monthly Interactions #aiagency
This AI agency's Project for a Local City Hall Drives over 11,000 Monthly Interactions #aiagency
Voiceflow
38 Your AI Interface is More Important than the Content | Humans Talking Agents Episode 1
Your AI Interface is More Important than the Content | Humans Talking Agents Episode 1
Voiceflow
39 The Future of AI Automation Agencies | Humans Talking Agents Episode 2
The Future of AI Automation Agencies | Humans Talking Agents Episode 2
Voiceflow
40 $1000 Voice AI Competition Kickoff
$1000 Voice AI Competition Kickoff
Voiceflow
41 How to Build a Successful AI Agency | Voiceflow Panel Event
How to Build a Successful AI Agency | Voiceflow Panel Event
Voiceflow
42 AI Models are changing the way we build AI Agents | Humans Talking Agents Episode 3
AI Models are changing the way we build AI Agents | Humans Talking Agents Episode 3
Voiceflow
43 Faster Training, Better Intents | RAG Intent Recognition: Explained
Faster Training, Better Intents | RAG Intent Recognition: Explained
Voiceflow
44 Will voice AI kill call centers? | Humans Talking Agents Episode 4
Will voice AI kill call centers? | Humans Talking Agents Episode 4
Voiceflow
45 Build an AI agent in seconds — here's how.
Build an AI agent in seconds — here's how.
Voiceflow
46 Connecting multiple agents into an Agent Network with the new Agent step
Connecting multiple agents into an Agent Network with the new Agent step
Voiceflow
47 How will Vibe Coding affect software? | Humans Talking Agents Episode 5
How will Vibe Coding affect software? | Humans Talking Agents Episode 5
Voiceflow
48 Vibe coding: the end of coding as we know it
Vibe coding: the end of coding as we know it
Voiceflow
49 Vibe coding and resolution-based pricing — what will happen to AI companies' pricing models?
Vibe coding and resolution-based pricing — what will happen to AI companies' pricing models?
Voiceflow
50 Grow your AI agency: How to get new customers | Voiceflow Workshop Event
Grow your AI agency: How to get new customers | Voiceflow Workshop Event
Voiceflow
51 MCP is the key to an agentic internet | Humans Talking Agents Episode 6
MCP is the key to an agentic internet | Humans Talking Agents Episode 6
Voiceflow
52 MCP will change agent building forever with new standards for interactions
MCP will change agent building forever with new standards for interactions
Voiceflow
53 Review and improve your AI agent responses with call recording
Review and improve your AI agent responses with call recording
Voiceflow
54 4 tips to optimize your voice AI calls in Voiceflow
4 tips to optimize your voice AI calls in Voiceflow
Voiceflow
55 Launch AI agents even faster: new prompt generation feature
Launch AI agents even faster: new prompt generation feature
Voiceflow
56 Give your AI agents memory
Give your AI agents memory
Voiceflow
Can we build an AI Agent for a bank in 5 minutes?
Can we build an AI Agent for a bank in 5 minutes?
Voiceflow
58 Automate customer support tickets with AI (step-by-step Voiceflow tutorial)
Automate customer support tickets with AI (step-by-step Voiceflow tutorial)
Voiceflow
59 How to add custom ElevenLabs voices to Voiceflow
How to add custom ElevenLabs voices to Voiceflow
Voiceflow
60 Can we build an AI agent for Notion in 5 minutes?
Can we build an AI agent for Notion in 5 minutes?
Voiceflow

The video teaches how to quickly build an AI agent for a bank using Voiceflow, covering the design, testing, and launch of a chat or voice AI agent. The agent is customized to match the bank's brand and is integrated with a knowledge base to provide customer support.

Key Takeaways
  1. Create a new agent in Voiceflow
  2. Design the agent's widget and customize its appearance
  3. Integrate a knowledge base into the agent
  4. Test the agent's functionality
  5. Launch the agent and embed it on a website
💡 The video showcases the speed and ease of building an AI agent using Voiceflow, highlighting the potential for rapid development and deployment of AI-powered customer support solutions.

Related Reads

Up next
CLI vs API vs MCP Explained | Key Differences for AI Engineers
Pavithra’s Podcast
Watch →