Review and improve your AI agent responses with call recording

Key Takeaways

Haven't you ever wished that you could listen in on the call recordings your voice low agent is having with your customers? Well, now you can with Voice Low's call recording feature. Let me show you how it works. Starting from my Voice Low project, I can go back to settings, behavior, voice, and scroll all the way down and you can see a save call recordings option. You can turn it on, but before you do, make sure to read this tool tip with some legal warnings and check that you're allowed to record calls in your jurisdiction. As long as you are, you can turn on your call recording option. And that's all you needed to do. Now we can test it in action. So I'm going to call my voice agent on the phone. Hi, welcome to the Benchmark Cafe. What's your name? My name's Alex. Hi, Alex. Welcome to our cozy little cafe. And that's enough for me. So now I can go to my Twilio dashboard to go find the recording. So, from here, I click monitor logs and then go down to call recordings. And then now I can see at the top my most recent recorded call. And we can play it right here. Hi, welcome to the Benchmark Cafe. What's your name? My name's Alex. And boom. That's all you need to do to enable call recording in your voice flow Twilio project. I recommend checking in on your call recordings every now and then to see how things are going. Oh, and if you want to learn more about building great voice agents, check out this