Six Sigma Full Course 2026 | Six Sigma Green Belt Training | Six Sigma Training | Simplilearn

Key Takeaways

Hey everyone, welcome to the six sigma full course by simply learn. In this course, you learn proven ways to improve processes, reduce mistakes and increase quality in any businesses. Six sigma is a strong method used worldwide to make work more efficient and get great results. This is a great time to learn because six sigma skills are in high demand and companies want people who can make operations smoother, lower cost and improve quality. We'll cover everything from the lean basics to advanced tools explaining all the ideas simply with practical lessons. So whether you're new to training or aiming for certification, we will help you step by step to become a confident six sigma expert. But before we move on, if you are interested to master advanced process optimization and become a lean six sigma expert, this program is for you. Join simply learns lean six sigma expert course to earn globally recognized green and black build certifications, accredited by SSC. You'll gain hands-on experience with 13 projects, 12 simulations, and 18 hardware case studies. plus master powerful tools like mini tab and generative AI for quality management. So what is project management? Now as defined in PMI's PM, project management is application of knowledge, skills, tools and techniques to project activities to meet project requirements. So every project will have an objective to accomplish. Similarly, the objective of project management is to make the final deliverables in a finite time and budget. This involves having clear understanding about the deliverables of the project required resources for the project. Resource in terms of human resources, technical resources, financial resources etc. Project manager should have a full picture of those aspects. We can call it as constraints or aspects and manage those throughout the project life cycle for which a project manager should have a full view about a project and what is that this project has to accomplish. that objective should be clear. So as part of project management the six constraints which project manager should look at are scope, time, quality, cost, risk and resources. So each of these areas has very important role to play in project management. The clarity in scope, the clarity in terms of schedule within which the project has to be delivered. The cost what it incurs to that particular project once it is finalized. One cannot vary, one cannot change without any proper approvals. Similar to that we have quality management which has to ensure the scope the specifications what are defined project output will be accordingly achieved. Risk every project is taken up for a specific reason by organization. So organization should assess the risk associated with the project and similarly as project progresses various different risks has to be identified like risk related to project management, risk related to technology area, risk related to resources, risk related to financial things. So broadly risk management plays a very important role. So there will be something called contingency reserve kept for a identified risk above the cost what is estimated for various deliverables from the project. So every projects require resources. Resources may be in terms of human resources, financial resources, technology resources, environmental resources. So all these resources are used to produce the output of the project. So these resources has to be managed with the sufficient optimization and standardizations required. Now let us understand the definition of a project. So what is a project? PMI defines a project as a temporary endeavor undertaken to create a unique product, service or result. The temporary nature of a project indicates that a project has a definite beginning and end. So when I say product unique product it means every output it may be similar products you are producing with the same features and functionality but the output of every project is unique because it is unique in terms of all the six constraints what we just discussed now. Now now when I say product it is very easy for us to visualize. It may be a desktop, it may be a laptop, it may be a car, it may be a machine etc. But how do I visualize a service? Now project output is a service. Now it is it's about building a capability a project by through a project a capability can be built to ensure services can be provided that's what the output of project is service for example if I think about a taxi services for providing a taxi services I need a mobile app I need taxi I need a server I need a data center so all these are various different products and services here service example can be internet service so combination of all these services and products builds the capability for an organizations who can provide the taxes services. So building that capability we say it is an output of a particular project which is called service. Similarly results can be improvement of something improvement in customer satisfaction increase in um some specific objectives or specific results needs to be achieved in performance perspective. So output of every project will be unique product or a service or a result. This we need to clearly understand. So when we say there is a definite beginning and end every project starts at certain point in time and ends at certain point in time. So it has a definite beginning and end that is the reason it is temporary in nature. It is not an ongoing business activity. Before we begin let's have a look at an incident where two project managers John and Ted are talking to each other. Jon is a senior project manager while Ted is a part of his team. Jon finds Ted to be upset. So he asks him is there anything he can help him with? To which Ted replies that his project failed. Jon further asks him what could be the possible reason for the project failure. Ted tells him that it's because he was not able to manage the time and budget. Now Jon asks him if he is PMP certified to which Ted says he isn't. Then Jon suggested that he must take the PMP certification which will not only give his project better performance but also help him upskill in his career. So today we will discuss about PMP certification in detail. Let's first have a look at all the topics we will cover. We will begin with what is PMP. Then we will check top 10 reasons to get PMP certified followed by the basics of PMP. Then after we know the PMP basic concepts, we will check who can get this certification and pattern for the PMP exam. Then we will learn about the pinog guide which is an integral part to prepare for the PMP exam. Finally, we will see the cost and the validity of the certification. So without any further ado, let's begin with what is PMP? PMP or project management professional is the world's most renowned project management certification for project managers. This certification is provided by the project management institute. Now when we know what is project management professional or PMP certification, let's have a look at some reasons why you should get PMP certified. Today I will give you top 10 reasons to take PMP certification. PMP certification helps you become a better project manager. The process that helps us acquire the certification goes to several phases like gaining project management experience and passing the PMP exam which helps you in bringing sanity to the project manager. The process helps project managers to learn different industry trends, have practical knowledge and several other project management constraints. The second reason that we have is project management certification makes a rumé more valuable. As we have discussed earlier that PMP certification is the most renowned project management certification. So having it on the resume will definitely help the interviewer recognize our skills. There are companies that only accept project managers who are PMP certified. PMP certification not only helps in switching the job or finding a new one, it helps in progressing in the current company as well. The third reason that we have is it provides more job opportunities. When one acquires the PMP certification, it proves that one has expertise in completing the project effectively and efficiently. So the certification increases the trust factor of the interviewer in you and increases your probability of getting that job. The fourth reason that we have is salary hikes. PMP certified project manager is one of the highest paid jobs around the globe and this trend will continue to grow. The global survey by the project management institute shows that PMP certified project managers tend to get 20% more salary than the non-certified project managers. The next reason that we have is PMP certification validates your dedication to the job. The certification requires several months of training. It requires several hours of project management experience and exposure. This experience and exposure explains the seriousness of a project manager towards its career path. Then sixth we have is PMP certification is globally acknowledged. PMP certification is the most renowned certification all over the world. It helps project managers to be a part of different types of industries all over the globe. PMP certification is the most renowned certification all over the world. Project managers who are PMP certified may get jobs in different types of industries all over the world. PMP certification not only provides theoretical knowledge but also helps in gaining practical knowledge which further helps in increasing the confidence of a project manager. The next reason that we have is better project performance. PMP certified project managers tend to deliver better projects than the non-PMP certified project managers. This is because PMP certified project managers are well aware of five process groups, 10 knowledge areas and 49 processes which helps them have a clear picture of different aspects involved in a project. The eighth reason that we have is it increases your networking opportunities. There are several communities that one becomes a part of when they sign up as a PMI member. These communities have meetings regarding new job opportunities and this helps in having a professional network. The ninth reason that we have is job security. Job security is a major reason that a professional thinks of before opting for a particular profession. Today in the world of recession where companies are drowning, the demand for PMP certified project managers goes on increasing. The last and the 10th reason we have is expertise in practical application. When one appears for a PMP exam, they need extensive preparation. They need to have thorough knowledge of process groups and knowledge areas which help them develop several essential skills and move ahead in their career. Now as we move further, we will look into the PMP basic concepts. The PMP basic concepts are the five project management steps. These project management steps start from the day we begin our project to the day we end our project. They begin from initiation to closure. The first step that we have is initiation, planning, execution, monitoring and controlling and closure. Now let's have a look at each of them in detail. The first step we have is initiation. Initiation involves defining the project scope. This is the step where we explain what our project will have for whom we are making that project. It helps us to identify our stakeholders who all will be the part of that project and determine the project feasibility. After this step of initiation when we have decided the scope of our project, the second step that comes is planning. In the planning phase, we define a flow to all the activities of a project. We define this flow keeping in mind all the constraints of a project like time, resources and risk. After we have defined the flow of these processes, it is time for us to look at the execution. In the execution phase, we evaluate the plan and the sequence of the task we have made. We finally put the plan in action and the project tends to start. After the project building has started and the process of execution has started, it is time for the monitoring and the controlling phase. In monitoring and controlling phase, the progress of the project is tracked and important steps for quality assurance are taken. In monitoring and controlling phase, the work being done is compared with the work as defined in the project plan. In this phase, the progress of the project is tracked and important steps for quality assurance are taken. Finally, we have the closure step. In this step, the deliverables are delivered to the client. The documentation of all that took place during the project life cycle is done and project is fully evaluated. Now when we have seen reasons for getting PMP certified and we know the basic concepts of PMP it is time for us to know who can get PMP certified. For getting PMP certified there can be two cases. The first case says you must have a secondary degree. A secondary degree means high school diploma or an associate degree or a degree that is globally equivalent to all of these. Then you need to have 7500 hours of leading and directing projects and 3500 hours of project management education. There can be two cases. First case can be you must have a secondary degree that means a high school diploma, associates degree or the global equivalent degree. Then you must have 7500 hours of project management experience and 35 hours of education in project management. The second case can be you must have a 4-year degree along with 4500 hours of project management experience and 35 hours of education in project management. Now when we know who can get PMP certified, we will see the PMP exam pattern. The exam comprises of 200 questions out of which 175 questions are used for evaluation. One can answer these questions if they have thorough knowledge of five process groups and 10 knowledge areas. The time provided to complete the exam is 4 hours. The questions that are asked are of different types. The most common type being formula based, situation based and knowledge based. Now when we have discussed about the exam pattern, discussing about the pinog guide becomes very important. So the next topic that we have is pimbog guide. Pimbog guide or project management body of knowledge is a book that comprises of several processes and different terminologies needed to crack the PMP exam. The whole syllabus of PMP exam is covered in the Pimok guide by the project management and 10 knowledge areas. Apart from this, there are 49 processes that are divided amongst five process groups 10 knowledge areas. Finally, let's have a look at the cost and validity of the PMP certification. When we talk about the cost of the certification, there can be two cases. The first case can be if we are not a member of project management institute the exam fees is $555. The second case can be if we are a member of project management institute the exam fees is $45. If we talk about the validity of the certification the certificate is valid for a period of 3 years. After every 3 years the certificate needs to be renewed. To renew the certificate one needs to furnish a proof of 60 PDUs or professional development units. after so much information that thanks John for his time and promises to take the PMP certification at the shortest notice. Now let's have a look at the salary trends of a PMP certified project manager and a sample resumeum. If we consider the salary of a non-PMP certified project manager, it is approximately $91,000. While if we consider the salary of a PMP certified project manager, it is approximately $111,000, which is approximately 20% higher than the non-certified project manager salary. Now, let's have a look at the rumé of a PMP certified project manager. If you are somebody with PMP certification and looking for a project manager or a senior project manager role, your rumé should look something like this. The summary in the beginning would include how much experience you have and anything that supports your claim of being a project manager. Like here James Brown has written he has more than 10 years of experience with generating and building projects. Then when you talk about your experience you should put something that emphasizes on the responsibilities that you had your area of expertise. Put something that shows your skill set for the desired post and also something that you learned from your former job role. This shows that you have command over your work and also the determination to skill and upskill yourself. Like here James Brown has 3 years of experience as an assistant manager training new associates and then more than 3 years of experience as a project manager where he not only led projects but also learned new project management tools like Trello and Primava. After this add relevant information regarding your education. Your resume must include skills that you have or you have gained in your years of experience. Like here James Brown has divided his skills into two parts where he has written his technical skills and non-technical skills. He has included a skill of agile and quality assurance software as well as he has his knowledge of different project management tools. Then putting your certifications play a major role. This proves that you are up to date and updated with current market trends. James Brown has his certifications in C and Java. And more importantly, he has his project management certification project management professional. Here's Max, an assistant project manager who looks tensed and is pacing around the room. Then Jack, a project manager who works with him, walks into the room and asks him why does he seem so tensed? To which Max replies he's facing difficulty in estimating the budget. Jack responds, "It might be because he's not planning the project properly." Jack reassures Max and begins to tell him about project planning. So without any further ado, let's begin with what is project planning. Project planning is the second step or phase of the project life cycle. Project life cycle has five different phases from initiation to closure. Today we will be learning about this phase that comes immediately after initiation in which the project plan is documented and further requirements are defined. Project planning includes the following things. The first and the foremost thing is describing the objectives or outputs we are expecting the project to yield. Second we have is the elaboration of the scope to make sure what the project is all about and what all can be expected from the project. The third step we have is forming a schedule. This schedule is important to run or perform different task of a project. Each task having its own start date and end date. This helps the project to finish in the schedule time and limit. Lastly, we have making and generating progress reports in which all that went during the tenure of the project is documented. This helps in evaluating the project and helps in the forthcoming projects. Now let's have a look at the project planning fundamentals. The first fundamental that we have is the determination of scope, cost and resources. The determination helps us in having a rough estimate about the time that is required to finish the project. It helps us in determining the number of people required and what should be their skill set. We can divide the project into smaller manageable sections and this is made possible with the help of work breakdown structure. The second fundamental refers to identifying the problem. There are several techniques by which we can collect information and discover issues. There may be several problems in a project and in that case several risks or issues are prioritized and the risk that requires immediate attention is dealt with first. Then comes identification of stakeholders. When we can identify the stakeholders, we can know who all will be affected and in what way. It helps us having a better understanding of the project. Stakeholders may be anybody. They may be the part of the project team or project managers or customers. They help during the project and contribute to its success. Then the last fundamental we will discuss is defining project objectives. A project plan is made keeping in mind the requirements of the project team and expectations of the stakeholders. If the project team can meet the expectations of the stakeholders, then only we can say that the project is successful. Now when we know about project planning and its fundamentals, it's time to see why project planning is so important. Project planning reduces the cost and time of the project as every step is monitored and optimized in the best possible manner. Project planning increases employee satisfaction as every employee who is a part is engaged in the team for improved project performance. Project planning helps in the implementation of quality assurance as the output of every step is duly tested. Lastly, project planning helps in reducing project risk as planning helps to analyze, prioritize and deal with that risk. Moving on, let's have a look at the tools for project planning. The first tool that we have is a GAN chart. Today, GAN charts are one of the most popular project management tools. They help in tracking the status of the work at a particular time and their independencies on each other. GAN charts help in showing different phases and steps involved in a project. The second tool we will talk about is critical path method or CPM. Critical path method helps in scheduling the project activities so that the project runs properly. The critical path method focuses on the longest stretch of dependent tasks and determines the time needed to complete them. The next tool is project evaluation and review technique or per chart. Bird provides a graphical representation of the project's timeline explaining the independencies of different tasks. This tool not only helps in making a schedule but also helps in coordinating with all the team members. The fourth tool we will check is work breakdown structure. Work breakdown structure is a very common tool that makes it possible for the team to break its work into manageable sections. Work breakdown structure is a step-to-step process that helps in completing the project efficiently. The last tool we will see is project documentation. Project documentation is an integral part of the project life cycle. Project documentation helps in understanding the mistakes done during the project and more importantly provides guidelines for the upcoming project. Now when we know about different tools for project planning, it becomes essential that we know the necessary steps of project planning. There are seven steps in project planning. Let's have a look at each of them in detail. The first step is identification of stakeholders. As we have discussed, stakeholders could be anybody. They could be a part of the team or a project manager or a customer. When we identify stakeholders, we can find out the expectations and requirements that are to be looked upon in this project. This gives us a clearer picture of the project and helps in establishing the project scope. So the next step we have is defining the project scope. This helps in determining a list of specific project goals and deliverables that are to be achieved during the course of the project. After we have defined the project scope, it is time to set project objectives and prioritize them. The initial ideas that were there before are now elaborated and final steps to complete the project are defined. In the next step, the deliverables are determined. After all, project deliverables are the only reason why the project is being created. This step involves finding out what these deliverables will be and the deadlines of the delivery. Then the step that comes into picture is creating a project schedule. The project schedule refers to the guidelines when a particular task is to be started and when it is supposed to end. This helps in monitoring the growth of the project and later helps in generating progress reports. The next step is the step of risk analysis. This step plays an extremely important role in the success of the overall project. It helps in identifying the risk, prioritizing them and taking steps to limit them. The last step in project planning is to generate progress reports. In this step, we update the stakeholders about the project growth and it is done so that all the concerned team members can have a look at the progress of the project. After all this information, Max thanks Jack for the explanation and looks forward to plan projects within the budget and of better quality. Six sigma is a set of tools and techniques that have helped several companies around the world achieve business success. Hi guys, I'm Ralph from SimplyLearn and let's get started with our introduction to Six Sigma. Now, let's understand this better with an example here. Let's talk about how things were before Six Sigma was introduced here. Jenny and James are having a conversation with each other. Jenny is James' manager and she's not happy at all. She says James is in a lot of trouble. This is because she found out that the customers weren't happy with the organization's service and the operational costs were way too high. And as manager, James had to make sure that this did not happen. Now, let's have a look at the same scenario in present day. Here we have Jenny congratulating James. She's very impressed with his work. But James says it's all thanks to six sigma methodology. So Jenny asks, she wants to know more about six sigma. So to understand six sigma, here's what you need to know. Firstly, we'll have to understand what is six sigma, what its advantages are, some of its methodologies, what are the different roles in a six sigma team, what is lean, what is a lean process, and what is lean six sigma. So now let's get started with understanding what exactly is six sigma. The six sigma methodology makes sure to find as well as eliminate any sort of defect or variation that could be affecting your product, service or process. Now this methodology is statistics-based, is datadriven and focused on continuous improvement. Now this means that there's no end goal in the horizon. There's always another goal to reach. There are three core ideologies behind six sigma. The first one states that for any business to be successful, there's continuous efforts that are required so that it can achieve stable as well as predictable process results. The second ideology states that in any business or manufacturing process, there are certain characteristics that can be defined, measured, analyzed, and controlled. The final ideology says that along with the rest of the organization, the top level management plays a very important role to making sure that there's sustained quality. Now, let's talk about the advantages of six sigma. Six sigma can help produce a road map or a path through which you can easily find and reduce any sort of organizational risk and reduce the operational costs. Another advantage is that it helps improve the efficiency of the process and making sure that it works in a timely manner. It decreases defects, improves the overall tracking and monitoring process and ensures that the products are aligned with the company's policies. It is also reported that it greatly helps improve customer as well as vendor satisfaction. It helps improve the cash flow and ensures that the products are complying with the regulations of the organization. Now let me tell you about the process of six sigma. Now six sigma projects are of basically two methodologies. The DMIC and the DMADV. Now let's talk about DAIC in detail. That's short for define, measure, analyze, improve and control. This is one of the most commonly used methodologies in the world. This is commonly used by companies when they have to fix or improve an already existing product or process that does not meet the company's standards. Now let's have a look at the process. First phase is the define phase. In this phase you define the problem that the customers are facing. You find out where you can improve and you clearly understand what the customers require of you. The second phase is the measure phase. Now in this phase you actually identify how well the process is doing in its current unaltered state. In the analyze phase, you process the data that you get from the measure phase and determine what exactly is the cause of the delay or variation. In the improve phase, you start by making small changes to the business process and make sure that the problem you identified earlier is being taken care of. And finally, in the control phase, you control the new process so that it doesn't go wrong and use the same knowledge for future processes. Now, let's have a look at DADV. This is short for define, measure, analyze, design and verify. Now, this is also commonly known as DFSS or the design for six sigma. Now, this is commonly used by companies around the world when they have a new product that needs to be created all the way from scratch. In the first phase, which is the define phase, you define what the goal of the project is and what the customers require of you. In the measure phase, you measure as well as determine what the customer needs and how they respond to your products. In the analyze phase, you perform analysis to determine how you can improve your product or service so they can better serve your customers. In the design phase, you set up process details and make optimizations to the design to make sure your customer is satisfied. And finally, in the verify phase, you check how well the design is working out and how well it meets the customer's needs. Now, before we go on, let's talk about how six sigma was used in reference to the earlier example, the situation that James was facing. A survey conducted by the organization James was working for indicated that the customers weren't very happy with the organization. So they decided to fix that with the help of six sigma. So they decided that the DMIC methodology would be best suited to solve their problem. So let's have a look at what they did. Firstly in the define phase they used a tool called the voice of the customer. This tool represented the needs as well as requirements of the customer. This showed that the customers expected prompt delivery, the correct product selection, and a knowledgeable distribution team from the company. And now onto the measure phase. The company wanted to know why the customers didn't like them. So they performed some data collection. From there, they found out that they took 56% longer than other companies to deliver their product. So they decided to reduce the amount of time it takes between order entry and the delivery of the product. And now in the analyze phase. fear they knew what the issue was, but they wanted to know what exactly made their products delivery so slow. Why were the customers receiving the product so late? Then they performed some analysis. Their analysis showed the possible causes. It could have been inaccurate sales plans, issues with their safety stock, issues with their vendors delivery performance, and falling behind on the manufacturing schedule. Further analysis also indicated that most of their sales, almost 80%, came from 30% of their products. The issue was that they didn't have enough safety stock to satisfy the customers who required that 30% of products. And now on to the improve phase. So now that they knew what was causing their problem, they wanted to solve it. They began to have monthly reviews and tried to make sure that their in- demand products stayed in demand. Another thing that they wanted to focus on was to make sure that they could order and provide the customer with the products that they wanted. And finally onto the control phase. They began to set up plans so that they could monitor the sales of that 30% of products that were selling the most. Each year they would review how well a product was selling and replace it if it had fallen out of favor. Now let me tell you what a six sigma team consists of. Let's talk about the roles in a six sigma team. First up is level seven. Now these are individuals who are at the novice level. Now these individuals don't know in great detail about what the project is but they have a basic understanding of the principles and the methodology behind the program. Now they usually support with smaller projects and with smaller issues but these individuals found the foundation for the people who decide where the program is going. And now we're at level six. Now these are individuals who have a yellow belt certification. Now they are core members of the six sigma team who have an understanding of how the basic metrics work and how they can perform some sort of improvement. Now they have their own areas of expertise and they're required to determine certain processes that need to improve at the same time. They're also in charge of smaller improvement projects. Now level five, these are people who have a green belt certification. Now these individuals are usually part-time professionals who have a number of different duties to fulfill. They focus on smaller six sigma projects. They're usually involved with gathering data, performing some sort of experiment, and analyzing information. They also assist with black belt projects. And now we're at level four. These are individuals who have a black belt certification. They usually team leaders of a six sigma project. They complete four to six projects a year and are experts in the principles, methodologies, and lean concepts. Thanks to their understanding of statistical experimental design, they can also understand the hidden reasons behind why a particular product failed. And now we're at level three. These are individuals who have a master black belt certification. Now these are individuals who are experts when it comes to resources, the practices and the methodologies that are employed in six sigma. Their main emphasis is to coach, train and certify black belts. They also are involved with other six sigma leaders to ensure a company's goals are met. Now level two, these individuals are called champions. So they work really closely with the executives and usually have a role like a senior or a middle executive level role. They also have a clear understanding of what exactly is the company's vision and mission. They also understand metrics so that they can set up a six sigma project that lines up with the company's goals. They're responsible for removing any sort of roadblock that could hamper the success of a project. And finally we are at level one. These are the executives. Now these individuals represent the highest level when it comes to a six sigma team. Now they have training as well as experience through which they can set up six sigma projects that clearly line up with the company's goals. Their main emphasis is to ensure that the project is able to add value to the organization and at the end of the day is successful. Now this is when Jenny interjects. She wants to know about lean. John tells her that lean just like six sigma is another methodology. So what exactly is lean? Now lean is a methodology that has a very important ideology to make sure that there's continuous optimization of the processes and there's an elimination of waste. So what's waste? So waste is basically any part of the process that the customer doesn't want to pay for. It is a process that does not add any value to the customer. Now coming back to lean, here are some of its characteristics. Whenever decisions are being made in a lean team, the main emphasis is to understand how it exactly adds value to the customer. Every member in a lean team has a clear understanding of what exactly are the goals of the organization. It also encourages employees to push for further success even if the organization is in a good place or is already doing well. There's also an emphasis on crossunctional collaboration and communication. Lean focuses on answering the difficult question or the complex ones rather than employing short-term fixes. And with lean, you can easily prepare for issues that can come up in the future or improvise in unexpected circumstances. So let's talk about how lean and six sigma are different from one another. The lean methodology aims to reduce waste. It does so by analyzing the workflow. It also emphasizes on minimizing resource usage and improving customer value. Now let's talk about six sigma. The aim of six sigma is to provide near-perfect results. It wants to reduce costs and improve customer satisfaction. Basically both of them are moving towards the same goal to reduce the amount of waste and to create efficient processes. Now let's talk about the process of lean. Now there are five different steps. Let's start with the first one. Identifying value. You need to identify value by determining what exactly is the problem you're trying to solve for the customer. The second step is to map your value stream. You need to map the workflow of your company. You need to focus on the different actions and the people that are involved with the process. You need to be able to identify which parts of the process are able to add value and the ones that don't. The third step is to create a flow. You need to break up your work into smaller silos and visualize the workflow so that you can easily identify problems that might show up later. The next step is to establish pull. You need to set up a system through which products are created only when there's a demand or a requirement for it. Through this, you can optimize resource capacity. And finally, we're at the fifth step which is continuous improvement. You need to ensure all your employees at all levels are involved in the continuous improvement of the process. So what exactly is lean six sigma? What if you could combine the best of both worlds? The combination of six sigma and lean methodology led to the creation of lean six sigma. Lean six sigma is a methodology that aims to solve problems, removes any form of waste or inefficiency and improving the working conditions of employees to make sure that they can serve the customers better. Now this is a combination of the tools, methods and principles that are employed in lean and six sigma. Let's talk about some of its advantages. It aims to provide customers with a better experience by streamlining the process with efficient power flows. It aims to drive higher results. It can reduce cost, remove waste and prevent defects. It can help the organization handle day-to-day problems. The decreased lead times help increase capacity and profitability. And finally, it helps with people development and improving the morale of the organization. So here we have Jim carrying a stack of sheets in his very messy cubicle. Suddenly Jim realizes a few things. He's lost a really important file. But that's not all. The bad news just keeps on coming. He remembers that his messy desk and area are the talk of the entire office. And thanks to this, he doesn't even want to get any work done. A little angry and annoyed with himself. Jim sits down in resignation. That's when Jon walks in. Jon asks him what's wrong. Jim tells him that he's in a mess and doesn't know what to do. That's when Jon tells him about his solution. the 5S methodology. Now, let me tell you everything I'm going to teach you. We'll be talking about what is the FS methodology, benefits of the 5S methodology, the process of FIS which consists of five other steps. So now let's have a look at what exactly is the FS methodology. The FS methodology is a popular workplace organization methodology that was introduced in Japan and was first implemented by Toyota Motor Corporation. The primary reason it was developed was to make just in time manufacturing possible. So what is just in time? It's a form of manufacturing that aims to produce only the amount of product needed when it's needed. The FS methodology basically focuses on cleanliness and organization while at the same time focusing on maximizing efficiency and profit. So you could say that 5S provides a framework whose main focus is using visual management which is a way to visually communicate a number of things like performance standards or warnings in a way that requires little to no training to interpret so that you can emphasize on using a mindset as well as tools to ensure there's efficiency and value being created. So what you're doing in this methodology is observing, analyzing, collaborating, searching for waste and then removing it. So what makes this methodology so special? Let's find out. First off, we have optimized organization. Thanks to 5S, every component that you need for work is kept in a way that's easily accessible and easy to use. So no more time is wasted on looking for items, deciding how they can be used, or even returning them. Then we have improved efficiency. The fires methodology enables companies to focus on ways to eliminate waste while enhancing the company's bottom line. This is made possible by improving the company's products and services and by extension this is able to lower costs. Next, we have bigger storage density. Now, since 5S is mainly focused on removing the unnecessary items from the work area, there's a lot of free space open for efficient usage. Then there's increased safety. So now that all the unnecessary clutter and waste is removed from the work area, it's much safer for the employee to work in. And finally, we have improved workspace morale. Now since the workspace is a lot more cleaner, safer, and more organized, the morale among employees is also greatly improved. Now let's have a look at the process of the fires methodology. Now the process behind the 5S methodology consists of five Japanese terms and the translations each of whom start with the letter S hence the name 5S. The steps are sort set in order shine standardize and sustain. And now for the first step sort. Sort or si in Japanese can be translated to tidiness. Now, this step involves sorting through materials, keeping only the essential items needed to complete tasks. The aim here is to remove clutter and clear the workspace of things that don't belong there or aren't critical to the work you're doing. In this step, you clean the work area. By carefully analyzing the workspace, you need to remove any items that you don't require for work. From these removed items, you need to decide which ones need to be removed and which ones need to be recycled. Other items may need to be returned from where they were taken or there might be some items you're not sure about. These items need to be red tagged. Now, we've red tagged unknown items. The items whose ownership isn't clear or which cannot be identified are red tagged. By red tagging, what you're doing is attaching a visible tag on the item which includes information like where and when the item was found. The red tagged items are arranged in a particular location. It's likely that these red tagged items could stay in lost and found for a long time. Here are a few things you can do with them. After 30 days of staying in lost and found, supervisors from other departments can claim the items for themselves. If they stay undisturbed for 10 more days, they can be thrown away, sold or recycled. If these items are expected to be useful at some other point, they can be stored in lost and found with a specific plan for the time it's expected to be used. Now, let's have a look at the next step. Set an order. Set an order or set on translate to orderliness. Here the aim is to organize the work area which means items need to be easy to find, use and return. So first off you need to create a 5S map. The 5S map is a floor plan or a diagram that can provide an overview of the work area process or station. It also shows the location of different components you might be needing for work with travel paths and details on how they're related to one another. It can also include a description of the work that's done in that particular area. It also needs to be updated periodically. Then the plan needs to be communicated. Once storage locations are assigned, they're labeled. With this, employees will be able to easily identify what's inside these storage locations. Floor marking tapes could also be used to mark work areas, movement lathes, and storage supplies. Now, let's have a look at the next step. Shine. Shine or say so translates to cleanliness. Here the aim is to remove the dust that accumulates under the clutter while ensuring it doesn't return. Here you need to perform routine cleaning. Every week every area within the work area needs to be cleaned. Employees need to be responsible for the cleanliness of their workspace and the equipments they use. With this they'll be able to quickly recognize problems that might arise. Difficult situations can be understood easily and items that are out of place can be recognized quickly. Now let's have a look at our next step. Standardize. Standardize or seitsu translates to standardization. In this step, long-term changes are incorporated. What's being done and by whom is being written down? New practices are also being incorporated into the work procedure. First things are written down. Decisions once written down can be included as part of the standards related to a particular area. For example, the 5S map created and the red tagging of items can all be incorporated as standards based on changing business needs. These standards can be changed as well. Then you need to use tools for standardizing. Communication is really important in this step. Decisions made about the work practices need to be communicated with the employees. This can be done with fire checklists, job cycle charts and procedure labels in science. And now let's have a look at our last step sustain. Sustain or shitsuk translates to discipline. Here the focus is on continuous improvement. The decisions that were made in the previous step need to be repeated to form a continuous cycle. In this step, you need to ensure that 5S is applied repeatedly as part of routine work. Some ways to sustain the program are management support, department tours, updated tours, progress audits, performance evaluations, and so on. And that's it. That's the 5S methodology. Jim decides to incorporate it as soon as possible. And after applying 5S, Jim's workspace is a lot more cleaner and better organized. Jim thanks John for helping with that. Hey there learners, check out our certified lean six sigma green belt certification training course and earn a green belt certification to learn more about this course. You can click the course link in the description box below. What do you see on the screen? Well, it depends on your perception or how you see the world. If you are a pessimist, you might think the glass is half empty. If you are an optimist, you might think the glass is half full. If you are a realist, you might think the glass is full with water and air. However, the six sigma practitioner sees a glass that is bigger than it needs to be. Assuming the current water level is what the customer desires. As we begin our journey to learn more about six sigma, it is important to know that applying six sigma is the way of seeing and analyzing the processes around you. We will talk more about what six sigma means and how the viewpoint impacts organizations in the screens to come. Let's begin this lesson by defining quality. Quality is defined as meeting the requirements of the customer. Well, what features do you look for when purchasing a car? What facilities do you want in your house or apartment when buying one? What do you expect from a premium chocolate candy bar? Answers to these questions will tell what quality means to you for each of these items. Here's a snapshot of the quality journey with a few key milestones. In the 1930s, the idea of statistical process control was conceived by Walter Stewart to monitor and control a process using statistical methods. This was used extensively during World War II to quickly expand industrial capabilities of the US. In the 1960s, quality circles were formulated. Equality circle is a self-improvement workers group that performs similar work meets regularly to identify analyze and solve workrelated problems. In 1987 the international organization for standardization designed ISO 9000. This is a set of international standards on quality management and quality assurance for organizations to implement quality management systems. In 1987, the Baldridge Award criteria was developed by US Congress to raise awareness of quality management systems and recognize US companies that have successfully implemented quality management systems. In 1988, the concept of benchmarking was introduced. Benchmarking is an improvement process where an organization measures its performance against the best organizations in its field, determines how such performance levels were achieved, and uses the information to improve its own performance. During the 1990s, the balance scorecard or BSC was introduced. It is a management tool that helps managers at all levels to align activities to the strategy of their organization and to monitor the multiple results obtained in their key areas. In 1996, the concept of re-engineering was introduced. Re-engineering is also known as business process re-engineering which involves restructuring an entire organization. The term six sigma has different meanings or implications depending on the context. Sigma is a Greek letter used in the statistical world to represent