Dataverse and the agentic shift

Every organization building AI agents hits the same wall. Agents can access data, but they can’t understand the business. They retrieve records but miss context. They answer questions but don’t know your rules, your relationships, your processes. The bottleneck is no longer model access. It’s business context. Over the past six months, we’ve been building Microsoft Dataverse into the agent data platform: the layer that gives agents not just data access, but real business understanding. Here’s what’s new: Business data in Microsoft 365 Copilot (for business users). Your unified business data includes Dynamics 365 or custom apps built in Power Platform powered by Dataverse combined with Microsoft 365 data (i.e. emails, meetings, and documents) to deliver grounded, contextual answers. Business skills to describe a specific process (for makers). Skills are the detailed steps-by-step instructions involved, the information required, and the business rules that apply. Agents connected to the Dataverse MCP server discover relevant skills automatically and use them to complete tasks according to your organization’s standards. Dataverse plugin for coding agents (for developers). Dataverse plugin is an open-source plugin that lets AI coding agents like Claude Code and GitHub Copilot build and manage Microsoft Dataverse solutions through natural language. Learn more: Business Skills blog: https://www.microsoft.com/en-us/power-platform/blog/2026/05/01/business-skills/ Business Skills open-source plugin: https://github.com/microsoft/Dataverse-skills Dataverse + M365 Copilot blog: Build business understanding with Dataverse in Microsoft 365 Copilot - Microsoft 365 Developer Blog Dataverse docs: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-intro Dataverse MCP preview docs: https://learn.microsoft.com/en-us/power-apps/maker/data-platform/data-platform-mcp-preview-tools Dataverse Plugin blog: https://devblogs.microsoft.com