Launch HN: Rootly (YC S21) – Manage Incidents in Slack

Hi HN, Quentin and JJ here! We are co-founders at Rootly ( https://rootly.com/ ), an incident management platform built on Slack. Rootly helps automate manual admin work during incidents like the creation of Slack channels, Jira tickets, Zoom rooms & more. We also help you get data on your incidents and help automate postmortem creation. We met at Instacart, where I was the first SRE and JJ was on the product side owning ~20% GMV on the enterprise and last-mile delivery business. As Instacart grew from processing hundreds to millions of orders, we had to scale our infrastructure, teams, and processes to keep up with this growth. Unsurprisingly, this led to our fair share of incidents (e.g. checkout issues, site outages, etc.) and a lot of restless nights while on-call. This was further compounded by COVID-19 and the first wave of lockdowns. We surged in traffic by 500% overnight as everyone turned to online grocery. This highlighted our need for a better incident man