AI Products Have Terrible UX: Here's Why
📰 Hackernoon
Watching users interact with AI products can reveal design debt and UX issues
Action Steps
- Conduct usability testing with 5 users
- Observe user interactions without intervening
- Identify points of confusion and design debt
- Refine the product based on user feedback
Who Needs to Know This
Product managers and designers on a team can benefit from this insight to improve user experience, and software engineers can use this feedback to refine their AI products
Key Insight
💡 Usability testing can help identify where AI ends and confusion begins
Share This
🚀 Watch 5 users try your AI product without help to reveal design debt!
DeepCamp AI